1. Introduction
UnfoldTrend (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://unfoldtrend.com, use our services, or communicate with us regarding our Android game development services.
This Privacy Policy applies to all users of our website and clients who engage our services. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
2. Information We Collect
Personal Information We may collect personal information that you voluntarily provide to us when you contact us, request a quote, engage our services, or interact with our website. This may include:
- Full name and professional title
- Email address and phone number
- Company name and business address
- Project requirements and specifications
- Payment information and billing details
- Communication preferences and history
- Any other information you choose to provide
Website Usage Information When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and geographic location
- Browser type, version, and language settings
- Operating system and device information
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used
- Date and time of website access
- Cookies and similar tracking technologies data
Project-Related Information During the course of providing our services, we may collect and process:
- Game concepts, designs, and creative materials
- Technical specifications and requirements
- Feedback, revisions, and approval communications
- Project timelines and milestone information
- Source code, assets, and deliverables (temporarily during development)
Communication Records We maintain records of all communications between you and our team, including:
- Email correspondence and attachments
- Phone call logs and notes
- Video conference recordings (with prior consent)
- Support ticket histories and resolutions
- Meeting notes and project documentation
3. How We Use Your Information
Service Delivery We use your personal information primarily to provide, maintain, and improve our Android game development services, including:
- Processing service requests and project inquiries
- Communicating about project progress, milestones, and deliverables
- Providing technical support and customer service
- Managing project timelines and resource allocation
- Processing payments and maintaining billing records
Business Operations We may use your information for legitimate business purposes such as:
- Analyzing website usage to improve user experience
- Conducting market research and service development
- Maintaining accurate business records and documentation
- Complying with legal obligations and regulatory requirements
- Protecting our business interests and preventing fraud
Marketing Communications With your consent, we may use your contact information to:
- Send promotional materials about our services and special offers
- Share industry insights, tips, and relevant content
- Invite you to participate in surveys or feedback requests
- Notify you about new services or significant company updates
- Include your project in our portfolio (with prior approval)
Legal and Safety Purposes We may process your information when necessary to:
- Comply with applicable laws, regulations, and legal processes
- Respond to government requests and law enforcement inquiries
- Protect our rights, property, and safety, as well as that of our clients
- Investigate and prevent fraudulent or illegal activities
- Enforce our Terms and Conditions and other agreements
4. Information Sharing and Disclosure
Service Providers We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Cloud hosting and data storage providers
- Payment processing and billing services
- Email marketing and communication platforms
- Analytics and website optimization tools
- Legal and professional service providers
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.
Business Transfers In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Legal Requirements We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Protect and defend our rights, property, or safety
- Investigate potential violations of our Terms and Conditions
- Protect against legal liability or fraudulent activities
Consent-Based Sharing We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent. Any such sharing will be clearly disclosed and subject to your opt-in consent.
5. Data Security and Protection
Security Measures We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption during transmission and storage
- Regular security assessments and vulnerability testing
- Access controls and authentication protocols
- Employee training on data privacy and security practices
- Secure backup and disaster recovery procedures
Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Project-related information is typically retained for a minimum of three years after project completion for support and legal purposes.
International Transfers Our primary operations are based in Pakistan. If we transfer your information to other countries, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable data protection laws.
6. Your Privacy Rights
Access and Correction You have the right to access, review, and request corrections to your personal information that we hold. We will respond to such requests within a reasonable timeframe and may require verification of your identity.
Data Portability Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, subject to technical feasibility and legal limitations.
Deletion Rights You may request the deletion of your personal information, subject to our legal obligations to retain certain records for business, legal, or regulatory purposes. We will honor such requests where legally permissible.
Communication Preferences You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly at support@unfoldtrend.com
- Updating your communication preferences in writing
Restriction of Processing In certain circumstances, you may request that we restrict the processing of your personal information, such as when you contest the accuracy of the information or object to our processing activities.
7. Cookies and Tracking Technologies
Cookie Usage Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and user experience
- Provide personalized content and recommendations
Types of Cookies We use the following types of cookies:
- Essential cookies necessary for website functionality
- Performance cookies that help us analyze website usage
- Functional cookies that remember your preferences
- Marketing cookies for targeted advertising (with consent)
Cookie Management You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some website features. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block third-party cookies
- Receive notifications when cookies are set
8. Third-Party Links and Services
External Links Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Third-Party Integrations We may integrate third-party tools and services into our website or development processes. These integrations are subject to their respective privacy policies and terms of service, which we encourage you to review.
Social Media If you interact with us through social media platforms, your interactions are governed by the privacy policies of those platforms in addition to this Privacy Policy.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.
Parents or guardians who believe we may have collected information from a child should contact us immediately at support@unfoldtrend.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
- Post the updated Privacy Policy on our website
- Update the “Last Updated” date at the top of this policy
- Notify existing clients via email when significant changes occur
- Provide reasonable notice before implementing changes that affect your rights
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
11. Data Protection Officer and Contact Information
Privacy Questions and Concerns If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: support@unfoldtrend.com
Subject Line: Privacy Policy Inquiry
Website: https://unfoldtrend.com
Postal Address:
UnfoldTrend
C-Block, Eden Value Homes
Lahore, Pakistan
Response Time We strive to respond to all privacy-related inquiries within 7 business days. For urgent matters, please indicate the urgency in your subject line.
12. Compliance and Regulatory Information
Legal Framework This Privacy Policy is designed to comply with applicable privacy laws and regulations, including Pakistani data protection requirements and international best practices for businesses serving global clients.
Regular Reviews We regularly review and update our privacy practices to ensure continued compliance with evolving legal requirements and industry standards.
Audit Rights We maintain the right to audit our privacy practices and may engage third-party privacy professionals to assess our compliance with this Privacy Policy and applicable laws.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.